WNDR CODEC User Manual

Check the first connection

1. Check the video input, connected display and network cable. Identify which device sends video and which device receives it.
2. Open the installed device address supplied by your installer. Use the device address, not the product information page on the company website.
3. Sign in with your assigned web account. If settings are unavailable, check account permissions and the device connection.
4. Under Camera management, TX configures transmission from this device; CAM numbers identify receiving channels. Connect and verify one channel before adding the others.
5. Check both single and split views. If conference audio is required, configure MIX/P2P and mute after verifying video.

Know where each control applies

Choose profiles and values

Save and verify transmission

1. In Camera management, select Settings in the TX encoder row. Check saved values and profile status first.
2. Choose the required profiles and enter resolution and bitrate. Disabled optional profiles keep their values while their fields are unavailable.
3. Check total encoding usage and any error message. If Save is unavailable, check capacity, supported resolutions, input limits and account permissions.
4. Select Save once and wait for the completion message. Cancel closes the dialog without applying unsaved changes in this form.
5. Reopen TX settings. Compare the saved fields with the “Current: resolution · fps · kbps · status” line under each profile.
6. Verify video at the receiving device and in the browser separately. A successful save does not mean every profile is already transmitting.

Interpret encoder status

Choose the camera source

Discover ONVIF and select single/split streams

1. Open the target CAM settings in Camera management and select ONVIF.
2. Select Search, review the address, name and model information, then choose the device. Enter the camera address manually if discovery finds nothing.
3. Enter the camera username and password. When keeping an existing connection account, follow the form’s instruction for leaving stored credentials unchanged.
4. Choose the single-view and split-view streams separately. Consider Main (original) for detail in one view and Sub (small view) for multiple small views, but select streams the camera actually provides.
5. Check Channel enable and select Save. Wait through “Applying to device…” and confirm the save message.
6. Check the CAM in both single and split views. If only one view fails, check whether its selected main/sub stream is available.

Discover or manually register Waversa ULL

1. Select Waversa ULL in the target CAM settings.
2. Choose a discovered device to fill its address and port. If it is not found, select Manual entry and enter the camera address.
3. Enter the actual service port of the target. WNDR CODEC normally uses 9409; verify the actual port for other ULL devices.
4. Enter the device account and select Save. Check the connection information and video reception in the camera list.
5. Verify a single ULL view, then switch to a split view. If the connection summary says “Multi: standard stream not configured”, check the transmitter’s standard ONVIF/RTSP configuration.

Enter RTSP directly and resolve registration errors

1. Select RTSP and enter the complete stream address supplied by the video device.
2. Enter its username and password when required. Do not place an actual credential-bearing URL in public documentation or shared captures.
3. “Single-view main stream URL (test, optional)” is an optional field for checking a separate main stream. It is not mandatory for basic registration.
4. Select Save, wait for the completion message, then verify video. If registration reports an error, check the URL path, credentials and transmitting device before trying again.

Use channel, layout, page and full-screen controls

1. Open ULL monitoring and check that the required CAM is enabled.
2. Select a channel and check its picture and name in a single view.
3. Choose a 4-, 9- or 16-view layout. Use previous/next page when the layout does not show all required channels at once.
4. Return to a single view and choose the channel when you need to inspect one picture in detail.
5. Full screen expands the browser monitoring area. Exit full screen or use the browser’s Esc key to return.
6. If a monitor is connected directly to the device, check its channel and layout selection separately.

Compare single, split and browser views

Choose a MIX or P2P audio peer

1. Check that the conference controls in ULL monitoring are available. If the device audio is starting, wait until connectivity and audio readiness are confirmed.
2. Choose MIX to hear connected channels together. For one channel, select its CAM first and then choose P2P.
3. Check the CAM shown beside P2P. Selecting another channel while in P2P mode changes the audio peer.
4. Check speaker mute, then adjust volume. Distinguish a changed number in the control from confirmed application on the device.
5. Unmute the microphone when transmission is required, and return it to the intended mute state when the conversation ends.

Resolve missing audio

Verify an event before connecting its output

Follow Event history → event time/channel → Event map. Distinguish the recorded event source from the physical output you intend to trigger.

1. Check that event times and channels match the installation. Verify the system time zone first if timestamps are unexpected.
2. Select the source and then its intended output in Event map. Check that the connection is shown.
3. Selecting the same connection removes it. Check each connection when multiple sources share one output.
4. During a planned test, generate the field input and check both the event record and the actual output device.

Verify operation after configuring a port

1. Find the physically connected RS-485 or RS-232 port in Input/output settings. Do not assume a port is usable when it is unassigned, marked as an unavailable console port, or absent.
2. Choose Enable and the connected device type. Match baud rate, data bits, parity and stop bits to the peripheral. Where an RS-485 address is required, match the address configured on that peripheral.
3. Choose NO/NC according to the input contact’s normal state. For outputs, check the contact behavior and hold time required by the connected equipment.
4. After saving, check port and input status. Saved settings do not establish physical operation when a driver or wiring is not ready.
5. Check the Event map output connection and complete a planned field test.

Set DHCP or a static address and reconnect

1. Open System settings → Network settings. Check the current address mode and connection address.
2. Choose DHCP when the installation assigns addresses automatically, or Static IP when a fixed address is required. Enter the address, subnet mask, gateway and DNS assigned by the installer.
3. Before saving, confirm the new address and how to reconnect. Saving network settings changes the actual device address.
4. Select Save. A direct static-address connection may navigate to the new address. If DHCP assigns a different address, obtain it from the device screen or the installation’s network management information.
5. If connected through an external portal, reconnect from that portal. Check the changed address before interpreting a lost connection as a failed save.

Confirm account and time changes

Verify display options after changing them

1. Select Crop or Whole picture (LetterBox) under System settings → Video display. The selection saves immediately; verify the result on registered video.
2. Enable the required Bandwidth / Utilization / Latency items in monitoring information. These change device display settings, so check the corresponding windows on the physical monitor.
3. Use Immediate Display only when available. If it is disabled, check administrator permissions, device display readiness and current availability.
4. If application reports an error, do not infer success from the switch position alone. Restore connectivity, refresh status and compare the setting with the actual device display.

Check, install and reconnect

1. As an administrator, open System settings → Firmware update. Check the current version and update scope.
2. Select Check for updates. “Up to date” means no new version is currently available for installation.
3. When a new version is available, read its version and notes, choose an appropriate time and select Install. Review the screen/web reconnection confirmation before proceeding.
4. Watch Downloading → Verifying signature → Installing and any progress information. Do not send the same installation request repeatedly.
5. Reconnect at the device address after the screen and web service restart. Check the version and result, then verify single ULL video, split views and conference audio as used in the installation.

Interpret update and recovery status

Prepare useful troubleshooting details

Collect the following so the problem can be compared without repeating the entire setup process.